London, 17 April 2025 – UK class action specialist Austen Hays has served claims in the US on Grindr, the world’s largest LGBTQ+ social networking and dating app.

The claims, brought on behalf of over 10,000 clients, were served on two entities in two different US states. They allege that Grindr misused the private information of thousands of UK users, including in many cases, highly sensitive information about their HIV status and last tested date. 

Since Austen Hays, which is part of professional services group Gateley, filed the claim in the English High Court in April 2024, over 10,000 claimants have signed up to the claim, with many more still in the process of joining. 

Chaya Hanoomanjee, Austen Hays managing director and the lawyer leading the claim, said: “We have received an overwhelming response to the claim against Grindr, with over 10,000 people looking to seek justice for the significant distress caused over their highly sensitive and private information being shared with third parties without their consent. 

“Now that we have taken the steps to serve the claim in the US, we will continue to progress this important claim and seek justice for those who have been let down by Grindr. We want to ensure that lessons have been learnt and all its users are safe while using the app, wherever they are, without fear their data might be shared with third parties without their consent. 

“Any users who think they may have been affected by this breach are still able to come forward.”

Austen Hays’ claim, which could only be served in the US, alleges that Grindr breached UK data protection laws by sharing sensitive data to third parties without the users’ consent. 

Information about the users’ ethnicity and data relating to their sex life and/or sexual orientation may have also been shared, causing significant distress. This data breach occurred mainly before 3 April 2018, and between 25 May 2018 and 7 April 2020, although the breach may extend to further periods.

The claim alleges that Grindr unlawfully processed and shared users’ data with various third parties. This could allow a potentially unlimited number of parties to obtain or access this data.

Grindr was previously fined $6 million by the Norwegian Data Protection Authority in 2021 for data privacy practices that violated the General Data Protection Regulation (GDPR). Grindr appealed that finding, but failed in its attempt, with the final decision issued in September 2023. It was also issued with a reprimand by the UK Information Commissioner’s Office in July 2022, after a finding that it had infringed UK GDPR in relation to other data practices.

 

Notes to Editors:

Grindr is the world’s best-known LGBTQ+ social network, used by millions of people worldwide, and went public via a New York IPO in late 2022.

Austen Hays Managing Director Chaya Hanoomanjee and Partner Alicia Theuma are leading on this group action.

Potential claimants can find out more about the case and register their interest in joining the claim here.

Further background to the claim:

The Grindr app was launched on 25 March 2009 in the US, before being disseminated around the world and reaching more than 190 countries. In 2023, there were 13 million monthly active users, making it the most popular LGBTQ+ mobile app in the world.

In February 2018, Norwegian non-profit research organisation SINTEF reported that it had carried out a technical experiment which established the personal data of the App’s users was being shared with advertisers and analytics companies. This included highly sensitive sexual health data such as individuals’ HIV status and “last tested date”. Data sharing in 2018 was also evidenced via reports from project Exodus which showed that Grindr was sharing data with third party companies including Apptimize and Localytics.

A CNBC article was published in April 2018. The next day, Grindr issued a privacy statement on its website indicating that it would stop sharing HIV data with third parties. This led to a number of complaints to regulatory authorities including the Spanish Data Protection Authority, the Norwegian Data Protection Authority (the “NDPA”) and the Information Commissioner’s Office (the “ICO”) in the United Kingdom.

General Data Protection Regulations (“GDPR”) came into force on 25 May 2018 and 20 July 2018 in the UK and Norway, respectively.

An ICO investigation was conducted from June 2020 into Grindr, resulting in a Reprimand on 26 July 2022 in respect of other processing operations which infringed UK GDPR. The Reprimand detailed five failings made by Grindr in respect of transparency and identified certain steps that Grindr should take to improve its compliance with the GDPR.

In December 2021, the NDPA published its final decision and enforced a record fine of NOK 65,000,000 against Grindr. In its final decision, it found that Grindr had failed to comply with GDPR rules between 20 July 2018 when the GDPR came into force in Norway and 8 April 2020 when Grindr updated its consent management system.

Media contacts:

Louise Eling, PR and Campaigns Manager for Austen Hays.

E: louise.eling@gateleyplc.com 

T: 07895 315 044 

About Austen Hays

Austen Hays is part of professional services group, Gateley. Austen Hays’ highly talented team has acted on some of the most complex and significant collective cases in the UK, brought by both consumers and businesses. The firm is at the forefront of the rise of class actions in the UK, with the team having previously acted as lead solicitor for over 71,000 individuals in the landmark Volkswagen NOx Emissions group litigation case, which settled for £193 million in May 2022.

Austen Hays believes that those who have suffered damage as a result of misconduct and other corporate failings, should be able to achieve financial redress through access to market-leading and experienced experts who care passionately about each claim. Its mission is to stand up for the individual or business and achieve justice on their behalf, no matter how challenging it might be.

More information is available on the firm’s website: https://www.austenhays.com/